Thank you for your interest in my virtual color consultation service. I’ve outlined this process for you to make this transaction as smooth and convenient for you as possible. The best way to reach me is via email at DecoratingbyDonna@mac.com but you are also welcome to call my office during business hours (ET) at 704-243-6764.
What I need from you
• I’ll need high quality color pictures (JPG) of the room or rooms you want color for. You can use you phone, iPad or camera as long as everything is clear. Please include as much of the room as possible so I can see the windows, flooring and decor. You may send multiple views of one room. Send all pictures to DecoratingbyDonna@mac.com with the name of the room in the subject space and a description of what you want for that room.
• Tell me the state/town where you live and your phone number. If you recently purchased your home you can send me the MLS listing so I can see the inside and outside of your home which will be very helpful.
• Feel free to send me links from Houzz or Pinterest if you have rooms that you like so I can get a feel of the style/colors that you are looking for. Please be VERY descriptive about what you want, for example, “I’m looking for a very relaxing, soft color palette for my home.” If you ask for it, I will send you that look – this is a crucial time saver step for this process.
• I will also need to know what paint brand you want to work with (Sherwin-Williams, Benjamin Moore etc.) I will be telling you the name and number of the color and YOU will have to pick the colors swatches up at the paint store. Most of my clients use Sherwin-Williams because you can get a FREE paint deck which will be convenient to have as we discuss color options for your home plus most paint contractors use Sherwin-Williams so this will keep your costs down. I happen to love the colors of Benjamin Moore so I will more than likely work with that deck. Both are great paint companies as far a quality.
• Timeframe. Please tell me the timeframe that you are working with. If you need color for one or two rooms that can get done very quickly (from 48 – 36 hours) but if you require a whole house consultation more time will needed depending on how quickly you send me the information that I will need.
• Once I get all the information I need from you I will give you a quote. If the quote is acceptable to you and you’d like to proceed, I will send you a link to my PayPal account which is to be paid in full. At that time I will start your virtual color consultation. Keep in mind, this service is non-refundable.
What you’ll get from me
You will receive color recommendations based on the information you send me. You will receive a moodboard very similar to this along with the name and number of each color and it’s placement.
*** Do not judge the color in the graphics that I send you. Monitor representations vary and do not show the colors accurately. This is where having that paint color deck in your possession comes in handy and will save a lot of time. If you need me to mail you colors, this can add at least 10 days on to the project which is why I ask my clients to get the colors themselves thus having the virtual consultation conclude in timely manner. I also highly recommend that you purchase color samples and paint them out before you commit to a color palette just to be 110% sure you love the colors.
Hopefully you will love the first color palette, Color Palette A, I send to you. This is why your descriptions to me are so very important. If you do not love the first color palette I send you, we can tweak it until you are happy with the color choices in Color Palette B. This will be done in a reasonable amount of time otherwise additional fees will be applied but don’t panic, most clients love the first color palette with minimal changes 🙂
You will receive Color Palette A. This is the first color palette that I will design for you based on the information you tell me you want. I’ll use some colors that I feel will work well in your home, location and by what you tell me you want so please, be specific in your email.
After you review Color Palette A, we then make changes and I will give you Color Palette B. At this point, we should be spot on.
Keep in mind that I don’t offer color advice. I’m not offering a course in color but I do tell you in the notes, why I feel these colors are a good choice for you.
When I feel that the consult is complete I will let you know by stating that the color consultation has concluded and to double check to see if you have any questions about your new colors. This is not a perpetual service however, if you would like an extended consult with additional color advice and more color choices then let me know and I’ll adjust your fee. I am more than happy to answer all your questions. You can even call me on my landline if you’d preferr. It’s imperative that these consults get done in a timely manner which is how I keep my costs down for you.
Please feel free to review this website and Angie’s List where I have many A+ testimonials from my virtual consultations. If you have additional questions please don’t hesitate to contact me.
I look forward to choosing colors for you!
Decorating by Donna • Intuitive Color Expert 
Oh Donna this is perfect for what I am doing for my online newspaper. Information like this is important for the kind of clients that I see more and more of. The tail end of the “Baby Boomers” are the DIY types and would love this kind of help.
I also get a few who ask for help when it comes to the basic faux finishes, however many of them don’t know where the start with color and with your help it would be a win, win, win, for all three!
The virtual world is still very new to many people Arthur and the more was explain how the process works – which is really simple by the way – the easier it will be for our clients to reach out for this service. Thanks again for your support!
Well it surely is getting easier to do that as I am finding out. I myself have been increasing my user base by not relying so much on the usual big three of social media with more localized social medias. Especially my own. I knew it would happen sooner or later and Disqus is one of them which I am thrilled to be part of
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If someone were to send you pics, do you take into consideration, for the paint color, shadows in the room, amount of natural light, directional exposure of the windows as well?
Yes. EVERYTHING is considered.